Salesforce has announced the retirement of Desk on March 13, 2020.
We can also help you replicate all your agent workflows in Zendesk so you can seamlessly transition your business with the lowest downtime. If you have triggers, macros or other automations we can help you make them work in Zendesk.
729 Solutions will migrate all your customer data from Desk into Zendesk and set you up for success. We will make sure you safely move all of your precious customer records including companies, conversations, users, account info, etc.
729 can also build completely custom applications to connect any other system with an API or even help you build an API if needed. We have a team of Zendesk developers who have experience building in the new Zendesk V2 app framework.
We can build real time data sync systems for almost anything you can think of! If your agents need to see customer data from anywhere else let us help you bring it into Zendesk and present it in a way that helps them.
Our structured, well tested, migrations process includes...
729 performs a full API data extraction, export or review of your data
Data is cleaned up and reviewed to provide a final version
We work with you to find the most valuable data and ensure integrity
A mapping process is set up to translate data between the systems
A 'delta' migration is performed into729's test account
There is a final review of migrated data in Zendesk to test for accuracy
All customer, company and ticket data is migrated into your new Zendesk Instance
729 Solutions will help you make the best use of your Zendesk account by seamlessly connecting it to your other business tools. We specialize in migrations, integrations, implementations and customizing Zs section.Read about our process
"I can easily say that your team is the most strategic in your transparency and reporting that I have experienced."Ches Spencer Zift Solutions
“We are thrilled, and you bet I will be recommending 729 solutions to anyone else needing help with their Zendesk integrations!”Deeanne Akerson Kindred Bravely
“I can easily say that your team is the most strategic in your transparency and reporting that I have ever experienced.”Ches Spencer Zift Solutions
“Thank for leading us to success with this project!”Ches Spencer Zift Solutions
“We spent several months trying to sort out our Zendesk workflow on our own with dozens of calls with Zendesk's internal help team. After one call with 729 Solutions, they understood our unique workflow and what we were trying to do. Every eCommerce business needs them on their team!”Deeanne Akerson Kindred Bravely
Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.
Contact 729 Solutions today to find out if we can help integrate Zendesk into your project.