ZENDESK

Make More of Your Existing Zendesk Account

So you’ve used Zendesk for a while but it’s a bit of a mess and you suspect you could be using it better…don’t worry you are not alone! 729 offers efficiency checks to review the health and optimization of your customer support process. Our certified admins will help you identify areas you can optimize to speed up ticket handling, lower the number of agents needed and improve general customer experience.

Your efficiency report can review any area you want including:

  • Reporting- how much visibility do you have into team and individual agent performance?
  • Are automations set up to save your entire team time and effort?
  • How can you improve your customer’s journey and experience?
  • Are you managing escalations?
  • Do you have your other business tools and phone system integrated?
  • What else are you missing that our experience might find?

Recent Zendesk Customers

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Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.

NEW AT 729Labs

Engineering amazing technology

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology, everyday.

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