If you have a complex arrangement of websites and sub brands but wantto manage all your data in one place and have a single Customer experience tool you may need to use Zendesk Multibrand. The first step would be a clear and careful analysis of requirements for all your businesses and divisions to make sure of the best architecture for you. Multibrand is an exceptional way to both segment and consolidate data so agents only see what they should. Managers can get the reporting and oversight they require and executive leadership can see a 360 view of customer experience across the whole business.
“Their inputs and suggestions were very helpful in steering our project in the right direction.”Noopur Shankar Optimal Strategies, Product Manager
“Very responsive and helpful and they get the job done on time.”Don Jones Venture Deals, CEO
“The 729 team has a "can-do, work the issue" approach to problem-solving and provides possible solutions quickly.”Don Jones Venture Deals, CEO
Contact 729 Solutions today to find out if we can help integrate Zendesk into your project.