729Solutions is a Certified Zendesk Integrations Partner

 

We spend a lot of time talking about and promoting our partnership with Zendesk. But what exactly are the ins and outs of what we can do as an integrations partner?

Almost anything!

If you have a need within Zendesk, we can probably make it a reality. We specialize in data migrations and integrations, but we have the skills to work with you wherever you need us. Our abilities include:

  • Migration – Moving your customer data should be hassle free and without worry that anything will get left behind.
  • Integration – Need another tool to work with Zendesk? Whether there is an app that already exists or the need for us to build a custom integration, we can get all your business tools talking.
  • Training – One of our certified Zendesk Administrators can give one-on-one or group training to your team on any aspect of working within the Zendesk framework.  
  • Design – Do you want Zendesk to seamlessly integrate with the style and branding of your online presence? We can work to match your knowledge base and chat widget with your current branding or start from scratch.
  • Implementation – If you are new to Zendesk and not really sure where to begin, 729solutions can can lead the way. We will start by learning what your company’s specific needs and issues are and then make specific recommendations to getting set up, picking app choices, and best practices for your knowledge base.
    • We can also help implement multi-brand Guides at the beginning of your Zendesk journey or down the line.
  • Review – Have our team of Zendesk Admins give your instance an efficiency review to see if you are using Zendesk to your greatest advantage. After our review we will give you an in-depth report of specific changes, updates, and needs that would improve your team’s overall efficiency. Read more about our Efficiency Reviews here!

 

Our goal as a Zendesk Partner is to support your company in whatever way you may need, whether that’s complete guidance for new Zendesk customers or review and overhaul for seasoned Zendesk users.  

 

729solutions has the Zendesk expertise to assist you with raising the bar on your customer service! Reach out today and let us show you how we can help.

Set Up A Call Today!

 

Check out these other blog posts!

Best Practices for Your Zendesk Internal Knowledge Base

Zendesk Suite Changes How You Talk to Customers

The Acclaro Zendesk Translation Integration

 

ENGINEERING AMAZING TECHNOLOGY

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology, everyday.

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