What’s an API?

Here at 729solutions we spend a lot of time talking about APIs, but do you know what that means, what they are meant for, or why they are important? API stands for Application Programming Interface, which simply put is a set of clear definitions and methods for communicating with a particular system and building software.

 

Why are Application Programming Interfaces Important?

When you are building operating systems that need to speak to or work with other programs or apps, APIs are very important. The rules that are set up and imposed by an application’s API will directly affect how other systems integrate with it. They are used to create software libraries and frameworks of expected behavior. So when creating and building applications, APIs speed up and simplify programming by summarizing and showing the info a developer needs. In reality, there are many different ways to use and implement them.

Here at 729solutions we spend a lot of time helping our customers create custom systems integrations; for example, sometimes a company needs to be able to share their customer’s information between two different applications every time a change is made, like between Zendesk and an internal system, or maybe a company has a large amount of customer info to move from one app to another in a single migration, like when a company wants to move from one customer service system to Zendesk. APIs help to make these Zendesk connections possible; without them, it would be a much more strenuous and sometimes impossible process.

 

Common APIs

  • Open/Public – There are no restrictions on this kind of API and rules can be accessed easily.
  • Internal/Privat – Refers to APIs that are used in house, often to communicate between different data sources.
  • Partner – This is usually associated with situations where developers from an organization have permission to work directly with the API publisher.
  • Web APIs – Web service APIs are specific to those attached to a web url and help you interact with a web server. SOAP, JSON, and REST are all examples of ways to create web APIs.

 

729solutions has a lot of experience helping organizations create custom integrations, migrations, and applications, and we wouldn’t be able to accomplish this work without the help of APIs. They contribute directly to the core of almost all software engineering projects.

 

Are you ready to see how 729solutions can help you move to Zendesk? Set up a call to see if it’s the right move for your team!

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Check out these other blog posts!

5 Developer Acronyms for the Non-Technical Employee

Looking to Beef Up Your Home Web Security?

Zendesk Skills Based Routing

 

 

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729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python, and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology every day.

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