ARE YOU CURRENTLY USING DESK.COM?

Salesforce has announced the retirement of Desk on March 13, 2020.
Desk will no longer be supported or available after that date.

We can also help you replicate all your agent workflows in Zendesk
so you can seamlessly transition your business with the lowest
downtime. If you have triggers, macros or other automations we can
help you make them work in Zendesk.

729 Solutions will migrate all your customer data from Desk into
Zendesk and set you up for success. We will make sure you safely
move all of your precious customer records including companies,
conversations, users, account info, etc.

729 CAN DO ANYTHING YOU NEED US TO DO

729 can also build completely custom applications to connect any other system with an API or even help you build an API if needed. We have a team of Zendesk developers who have experience building in the new Zendesk V2 app framework.

We can build real time data sync systems for almost anything you can think of! If your agents need to see customer data from anywhere else let us help you bring it into Zendesk and present it in a way that helps them.

729 WILL MAKE SURE YOUR MIGRATION IS DONE

PROFESSIONALLY, EFFICIENTLY AND ACCURATELY.

Our structured, well tested, migrations process includes…

729 performs a full API data extraction, export or review of your data

Data is cleaned up and reviewed to provide a final version

We work with you to find the most valuable data and ensure integrity

A mapping process is set up to translate data between the systems

A ‘delta’ migration is performed into 729’s test account

There is a final review of migrated data in Zendesk to test for accuracy

All customer, company and ticket data is migrated into your new Zendesk Instance

729 WILL MAKE SURE YOUR MIGRATION IS DONE

PROFESSIONALLY, EFFICIENTLY AND ACCURATELY.

Our structured, well tested, migrations process includes…

729 performs a full API data extraction, export or review of your data

Data is cleaned up and reviewed to provide a final version

We work with you to find the most valuable data and ensure integrity

A mapping process is set up to translate data between the systems

A ‘delta’ migration is performed into 729’s test account

There is a final review of migrated data in Zendesk to test for accuracy

All customer, company and ticket data is migrated into your new Zendesk Instance

RECENT MIGRATIONS CUSTOMERS

TESTIMONIALS

“I can easily say that your team is the most strategic in your transparency and reporting that I have ever experienced.”

Ches Spencer

Zift Solutions

“We spent several months trying to sort out our Zendesk workflow on our own with dozens of calls to Zendesk’s internal help team. After one call with 729 Solutions, they understood our unique workflow and what we were trying to do. Every eCommerce business needs them on their team!”

Deeanne Akerson

Kindred Bravely

“Thank you for leading us to success with this project.”

Ches Spencer

Zift Solutions

I NEED A QUOTE

Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.

From the Blog

HubSpot Sales Software Brings Clarity to Sales Teams

HubSpot has a Solution for All Aspects of Sales and Marketing The more I learn about HubSpot, the more I see it as an invaluable asset and one of the most used tools in my tool belt. If you are working on any aspect of marketing or sales, like myself, HubSpot makes...

read more

Is it time to migrate to Zendesk or adopt a Custom App?

Sometimes you need a Custom App Solution to get the most out of Zendesk Case Study: ASG A common ask we see here at 729solutions with our Zendesk clients is the need to move a bunch of existing information from the customer service tool that they are leaving behind...

read more

ENGINEERING AMAZING TECHNOLOGY

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology, everyday.

TELL US ABOUT YOUR PROJECT

© 2019 | 729Solutions