REPLACING DESK.COM WITH ZENDESK IS EASY AND PAINLESS WITH 729SOLUTIONS

REPLACING DESK.COM WITH ZENDESK IS EASY AND PAINLESS WITH 729SOLUTIONS

Are you sick and tired of using Desk.com?

Is the new Salesforce offering too expensive?

Do you need to get off Desk before it sunsets or renews?

729 CAN HELP YOU MAKE THE MOVE

Desk.com is ending life in a few months. This is the perfect time to jump ship and get onto a newer, better and cheaper tool. Let 729 Solutions help you move to Zendesk!

Zendesk is simple, effective and user-friendly for customers and agents. 729 specializes in helping set it up right from the start.

As a Zendesk Master Partner, 729 can help you with any work needed to make the move. From the migration of all old data to setting up new and better CX workflows, let us help you make the most of Zendesk.

SOME OTHER SERVICES WE CAN PROVIDE

  • Migrate your existing customer data
  • Setup customer channels from email, phone, and chat support
  • Roll out a company-branded, customer-facing Help Center and Knowledge Base
  • Replicate and optimize your existing workflows
  • Integrate with other tools and systems
  • Increase automation, deflection or self serve
  • Train admins and agents on using Zendesk

With 15 years implementing and integrating software, 729 can help you build an exceptional customer success experience and bring our expertise with over 120 Zendesk implementations to ensure your success!

729 WILL MAKE SURE YOUR MIGRATION IS DONE

PROFESSIONALLY, EFFICIENTLY AND ACCURATELY.

Our structured, well tested, migrations process includes…

729 performs a full API data extraction, export, or review of your data

Data is cleaned up and reviewed to provide a final version

We work with you to find the most valuable data and ensure integrity

A mapping process is set up to translate data between the systems

A ‘delta’ migration is performed into 729’s test account

There is a final review of migrated data in Zendesk to test for accuracy

All customer, company, and ticket data is migrated into your new Zendesk Instance

729 WILL MAKE SURE YOUR MIGRATION IS DONE

PROFESSIONALLY, EFFICIENTLY AND ACCURATELY.

Our structured, well tested, migrations process includes…

729 performs a full API data extraction, export or review of your data

Data is cleaned up and reviewed to provide a final version

We work with you to find the most valuable data and ensure integrity

A mapping process is set up to translate data between the systems

A ‘delta’ migration is performed into 729’s test account

There is a final review of migrated data in Zendesk to test for accuracy

All customer, company and ticket data is migrated into your new Zendesk Instance

RECENT MIGRATIONS CUSTOMERS

TESTIMONIALS

“I can easily say that your team is the most strategic in your transparency and reporting that I have ever experienced.”

Ches Spencer

Zift Solutions

“We spent several months trying to sort out our Zendesk workflow on our own with dozens of calls to Zendesk’s internal help team. After one call with 729 Solutions, they understood our unique workflow and what we were trying to do. Every eCommerce business needs them on their team!”

Deeanne Akerson

Kindred Bravely

“Thank you for leading us to success with this project.”

Ches Spencer

Zift Solutions

CONTACT US TODAY

Please click the button below to fill out the form. We will contact you as soon as possible to schedule a call.

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ENGINEERING AMAZING TECHNOLOGY

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python, and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology every day.

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