729 SOLUTIONS IS HERE FOR ALL OF YOUR ZENDESK NEEDS
729 Solutions specializes in data migrations, integrations, implementations and customizing Zendesk to your needs.
WHAT ZENDESK WORK DO YOU NEED?
Optimize your Zendesk with an Efficiency Audit
Does your company already use Zendesk, but you feel you could be using it more efficiently, offer your customers a better experience and handle tickets faster? 729 will do a deep dive into your Zendesk instance and find places you can improve performance.
WHAT YOU CAN EXPECT FROM
WORKING WITH 729 SOLUTIONS
729 Solutions has been implementing best of breed software for 15 years, so we know how to run a well managed project. We will apply a team of certified Zendesk admins, developers, and project managers to ensure success.
"I can easily say that your team is the most strategic in your transparency and reporting that I have experienced."
ARE YOU CURRENTLY USING DESK.COM?
“I can easily say that your team is the most strategic in your transparency and reporting that I have ever experienced.”
“We spent several months trying to sort out our Zendesk workflow on our own with dozens of calls with Zendesk’s internal help team. After one call with 729 Solutions, they understood our unique workflow and what we were trying to do. Every eCommerce business needs them on their team!”
“The 729 Solutions Team made great efforts to become aware of our needs and were fast learners.”
I NEED A QUOTE
Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.
From the Blog
A phone call can be an impressive way to reach your customers, especially as people get more and more comfortable interacting through digital platforms. Just think how much easier and faster it might be for your Zendesk agents to deal with certain types of customer...read more
If you want to see the complete history of a ticket in Zendesk, start by looking at the ticket events. Ticket events shows every single update or change made to the ticket, including when properties are added, changed or removed and whether those changes were made by...read more
Zendesk has recently added a new feature to their enterprise level called Skills Based Routing. This routing system is yet another way Zendesk aims to streamline your team’s workflow and your clients’ experience with customer service. Routing lets you set up skills...read more
ENGINEERING AMAZING TECHNOLOGY
729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.
We are engineering amazing technology, everyday.