Zendesk Gold

$4,995.00

In our Gold review, an experienced Zendesk admin will do a deeper dive and give you more comprehensive recommendations, with specifics, on how to improve your Zendesk.

Category: Tags: , , ,

Description

Zendesk Gold Evaluation

 

Download Example Gold Evaluation PDF

 

Areas of review

  • Installed Applications
  • Triggers
  • Automations
  • Custom fields
  • Users
  • Groups
  • Organizations
  • Ticket forms
  • Tickets
  • Macros

 

WHAT WILL I GET?

  • Up to 25 hours of review time
  • One 7-15 page report depending on complexity of instance
  • One 30 minute preparatory call to discuss goals for the report and current challenges
  • One 60 minute phone consultation to review the results and make concrete suggestions for improvement