Design AND BUILD A customer PORTAL / HELP CENTER / GUIDE
Your customer’s experience of support starts with your help center. Exceptional design, clear well organized content can make or break your brand. 729 can help you design and architect a fantastic help center that deflects unnecessary work while still supporting your valued customers.
We have experienced Zendesk designers and admins who can help you construct an exceptional help center experience for your customers.
729 CAN HELP YOU:
- DESIGN a modern, sleek and easy to understand portal
- TRANSFER over knowledge articles and FAQ from your old system
- SEGMENT users
- IMPROVE self serve and deflection where needed
- ORGANIZE your content in well presented pages
- INTEGRATE with other tools like CRM, accounting etc
“As a small company it is extremely important to be cost conscious and we are pleased with the overall spending on the project.”
“They did a fine job of guiding us through the process and meeting our expectations.”
“We are very satisfied by the work done by the team.”
I NEED A QUOTE
Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.
Looking to learn more about our work as a Certified GitHub Partner?
Check out our blog posts at 729 Labs.
Quick Case Study: Configuring New Relic to support HealthBridge Financial Tools like New Relic are often purchased with a specific need in mind, but often clients do not understand all the potential that a tool has to offer. 729 Solutions helps our clients make the...read more
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Want to Learn How GitHub Can Help Make Your Team a Success? GitHub case studies provide an interesting look at how different companies have used and customized this awesome tool to create business solutions that made sense for their teams and their customers. GitHub...read more
This past week, seven of our team members attended Zendesk’s Relate 2018 Conference in San Francisco - and once again we had a wonderful time! We spent Monday getting to know our fellow Zendesk Partners, learning about exciting upcoming changes and new additions to...read more
A phone call can be an impressive way to reach your customers, especially as people get more and more comfortable interacting through digital platforms. Just think how much easier and faster it might be for your Zendesk agents to deal with certain types of customer...read more
If you want to see the complete history of a ticket in Zendesk, start by looking at the ticket events. Ticket events shows every single update or change made to the ticket, including when properties are added, changed or removed and whether those changes were made by...read more
ENGINEERING AMAZING TECHNOLOGY
729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.
We are engineering amazing technology, everyday.