MAKE MORE OF YOUR EXISTING ZENDESK ACCOUNT

So you’ve used Zendesk for a while but it’s a bit of a mess and you suspect you could be using it better…don’t worry you are not alone! 729 offers efficiency checks to review the health and optimization of your customer support process. Our certified admins will help you identify areas you can optimize to speed up ticket handling, lower the number of agents needed and improve general customer experience.

YOUR EFFICIENCY REPORT CAN REVIEW ANY AREA YOU WANT INCLUDING:

  • Reporting – how much visibility do you have into team and individual agent performance?
  • Are automations set up to save your entire team time and effort?
  • How can you improve your customer’s journey and experience?
  • Do you have your other business tools and phone system integrated?

What else are you missing that our experience might find?

Reach out today and ask us for a copy of our Zendesk Efficiency Checklist, or schedule a consult with one of our experienced Zendesk experts.

RECENT ZENDESK CUSTOMERS

TESTIMONIALS

“Very responsive and helpful.”

Don Jones

Venture Deals

“We are very satisfied with the work done by the team.”

Sreedhar Reddy

Larvol

“The structured reporting was great. It really gave us what we needed.”

Daniel Davis

Namecheap

I NEED A QUOTE

Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.

From the Blog

Get Rid of the Clutter – HubSpot Duplicate Management

AI Powered Duplicate Management  People never like receiving the same marketing email twice in a row or getting calls from two different sales representatives; it’s just annoying and makes you feel like that company doesn’t pay attention to detail, so they probably...

read more

729solutions Employee Spotlight: Martin Besada

Developer Martin Besada Allegra continues to interview the team here at 729solutions! She is joined by developer Martin Besada and chats about building string instruments, traveling, and, of course, food!   Allegra: Can you start with a brief intro about yourself?...

read more

Zendesk welcomes Smooch to the Family

Smooch Messaging Messaging is the preferred form of communication for more than half of people out there, and more and more individuals prefer to chat with businesses as if they were just sending a text to a friend. The challenge for companies is offering a smooth and...

read more

ENGINEERING AMAZING TECHNOLOGY

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python, and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology every day.

TELL US ABOUT YOUR PROJECT

© 2019 | 729Solutions