Back in Vegas again—and once more, Zendesk didn’t disappoint. Relate 2025 brought together the best and brightest in customer experience (CX) for a few unforgettable days of innovation, networking, and honest conversations. Whether you came for the key… Read more Zendesk Relate 2025 Recap: From Vegas to the Future of CX

If you’ve been with Zendesk for a while, you know that reporting has always been an area of growth and change. From the days of GoodData’s Insights tool to the launch of Zendesk Explore in 2018, analytics have evolved significantly. Now, Zendesk … Read more The Evolution of Zendesk Explore: What You Need to Know

Earlier this month, I had the privilege of attending Zendesk’s annual kickoff event in Las Vegas—a gathering of innovators, strategists, and customer experience (CX) enthusiasts from across the globe. This three-day event isn’t just about fancy present… Read more Zendesk Kickoff 2025: It Takes a Village, and This Is the Year for AI