The 729 Solutions Blog is a place for us to showcase our unique approach to engineering, our awesome partnerships with other companies and the voices of our growing team.
You may have heard of the Zendesk Conditional Fields App which allows administrators to hide and reveal fields in tickets to give agents and end-users a better user experience. Recently Zendesk decided to make this a feature for everyone using Professional or...read more
Are you just starting to utilize HubSpot, or are you considering starting to use it as a base for your inbound marketing efforts? If you are new to HubSpot or Inbound Marketing, we encourage you and your team to take the time to go through HubSpot Academy. The Academy...read more
Designer Bob Tait We continue to try to showcase our awesome team of creative thinkers here at 729Solutions. This time Allegra chats with designer Bob Tait about his band Bag of Toys, good beer, and living in Wilmington, NC. Allegra: Can you start with a brief...read more
It’s becoming more and more important these days to be able to engage with your clients in timely and very effective ways. Figuring out the best channels to communicate through and then corresponding at the right times can make a big difference in how current or...read more
One of the best products Zendesk offers is Guide. It adds a level of support to your team and to your customer base by giving helpful information that empowers customers and eases agents’ workloads. You can read all about basic Zendesk Guide branding in our blog post...read more
When you want to learn a new tool that will support your development process, it is important that you try to get ahead of the curve quickly, so that you can actually start using said tool to your advantage. GitHub decided to make it super easy to learn just about...read more
Amazon Polly Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Text to speech (TTS) is a form of speech synthesis that converts written text into...read more
What's an API? Here at 729solutions we spend a lot of time talking about APIs, but do you know what that means, what they are meant for, or why they are important? API stands for Application Programming Interface, which simply put is a set of clear definitions and...read more
729Solutions is a Certified Zendesk Integrations Partner We spend a lot of time talking about and promoting our partnership with Zendesk. But what exactly are the ins and outs of what we can do as an integrations partner? Almost anything! If you have a need within...read more
Senior Sales Associate Neil Horowski We want to show off the cool people who help make 729solutions the great company it is. We are more than just a bunch of employees - we are interesting, innovative, and talented people who need a little recognition! This time Neil...read more
Devise is a very helpful gem used to resolve authentication in a Ruby on Rails environment. In the words of the Devise team, “Devise is a flexible authentication solution for Rails based on Warden.” Upon seeing this definition you now know that Devise works with...read more
Lead capturing is one of the most important parts of inbound marketing. Without the leads you wouldn’t have anyone to engage with. It can also feel like inbound marketing has a lot of moving pieces, but with the help of a tool like HubSpot, it becomes incredibly easy...read more
Do you understand what your designer is talking about? Or are there just some terms you never fully grasped? If you are working in tech, own your own business, or have ever created your own website, app or print materials, you have likely worked with a designer. I...read more
Already using a well-known platform for development? Get better insights and understanding with New Relic Technology Solutions! New Relic has many offerings that make it a great choice to support your development projects. One of the things that makes New Relic such a...read more
Do you need more transparency into your applications and systems? Amazon CloudWatch is a service built for developers, system operators, site reliability engineers (SRE), and IT managers that monitors and manages your cloud. CloudWatch gives users insight into...read more
Providing Multilingual Support Content is Becoming a Business Must One of the top concerns of companies with a global presence or those that are looking to expand into other markets is the ability to communicate with their customers in their native languages. Take the...read more
Senior Developer Ignacio “Nacho” Canovi Doing employee spotlights means we get to showcase what a great team we have here at 729solutions. We truly are a bunch of creative and interesting individuals. This time Senior Developer Ignacio (Nacho) Canovi joins me to talk...read more
It’s Time To Go Above and Beyond For Your Customers There is almost always room to for customers to feel more taken care of by your customer service team. Often little things like personalization can go along way in leaving your customers feeling like they are a...read more
An Easy Way for Teams to Track Their Agents’ Success & Find Coaching Opportunities If you use Zendesk, you are probably aware that one of its biggest perks is scalability. It’s perfect for teams of all sizes, from 3 people to thousands, and can handle rapid growth...read more
It’s a Simple Solution With A lot of Value Zendesk provides many feature to help you integrate your instance with your social media accounts and improve your customer service through these avenues. Zendesk allows you to integrate almost any social media account as its...read more
ENGINEERING AMAZING TECHNOLOGY
729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python, and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.
We are engineering amazing technology every day.