by Graham Silbermann | Jan 7, 2021 | General, Industry News, Zendesk
Our Sales Team attends Zendesk’s SKO each year, and this year the 1-week global event went virtual – as we saw many other events do during the COVID 19 pandemic. As a Master Zendesk Partner, we look forward to gaining invaluable insights, product news,...
by Brandon Tidd | Oct 12, 2020 | Zendesk
Zendesk Sell is a game-changing sales CRM platform that was built with sales teams in mind. It’s easy to navigate and offers intuitive tools that keep your reps running at optimal conditions. But what happens when a lead or a customer has a question that’s really...
by Melony Smith | Sep 21, 2020 | Partnerships, Zendesk, Zendesk Guide
Why you Need a Customized Zendesk Guide | Zendesk’s full suite of customer service software helps businesses to make their customers happy. Zendesk Guide is the smart knowledge base solution that creates better self-service and empowered agents. How can your business...
by Fernando | Sep 16, 2020 | Partnerships, Zendesk, Zendesk Guide
How To Organize Help Center Content Like a...
by Fernando | Jul 28, 2020 | Design, Zendesk, Zendesk Guide
Plus 5 Deep Customizations 729 Solutions Can Do for You! Providing your customers with access to a self-service help center is quickly becoming a key component to any successful customer retention program. Customer success strategies take a variety of shapes and...
by Fernando | Jul 13, 2020 | Consulting, Zendesk, Zendesk Guide
Zendesk Guide Customization: What Option Is Right For You? One-size doesn’t fit all when it comes to your business’s customer support needs. Zendesk Guide is a great way to allow customers to help themselves to support articles and get the answers to the questions...
