Zendesk Enterprise Connects All Of Your Tools

Zendesk Enterprise Connects All Of Your Tools

Larger companies tend to have more complex operations needs simply because they have a larger quantity of customer data flowing through their many departments. If you are using Zendesk Enterprise, you have the ability to connect your communications and data across all...
Upcoming Features for Zendesk Support

Upcoming Features for Zendesk Support

The team at Zendesk is constantly working to improve their products and help keep your team moving forward smoothly. Here’s a little peek at what new features you can look forward to in the near future. Zendesk Agent Workspace The Zendesk Agent Workspace is a...
Zendesk to Remove Apps Framework v1

Zendesk to Remove Apps Framework v1

Did you know that Zendesk is making some changes to their Apps Framework?    Starting October 14th, 2019 Zendesk will no longer support apps that were built with Zendesk Apps framework version 1. These apps will no longer function!  This means that until October 14th,...
Introducing Zendesk Duet!

Introducing Zendesk Duet!

Stop working in silos, bring sales and support together with Zendesk Duet   Think about all the important information your sales team learns and collects while they are delighting customers and about all the important information your support team learns and collects...
Zendesk Sunshine – A New Way to CRM

Zendesk Sunshine – A New Way to CRM

What has your CRM done for you lately?  CRM’s tend to be a bit clunky. Sometimes they are hard to learn and use and that is awfully frustrating when you are trying to offer effective marketing, sales, and customer service. It can feel like you are a bit lost in the...