We can agree that Zendesk is a pretty awesome tool, but let’s be honest… The email templates that come out of the box are pretty hideous. Do they work? Sure. But dropping your logo into these monstrosities may actually have a negative impact on your brand and reduce trust with your customers. Enter 729…
We can build you a beautiful branded Zendesk email template and empower your customer-agent connection with a better Help Center email experience.
We will work closely with you to craft gorgeous Zendesk email templates.
Our expert developers will build you responsive and functional emails.
From desktop to mobile, the 729 testing team will ensure perfection.
When you’re ready, we’ll deploy so you can enjoy the fruits of our labor.
A great customer experience is critical especially when it comes to providing support. Don’t let those ugly Zendesk email templates throw negative shade on your CX team’s capabilities.
Ditch the default templates and start sending emails that are aligned with your brand standards
Effortlessly encourage customers to take the next step with a clear call-to-action in your emails.
GAllow customers to connect with you on social so they can share their awesome customer experience.
We can help you make the most of Zendesk. Give us a call and find out how today.
After one call with 729 Solutions, they understood our unique workflow and what we were trying to do. I can't recommend them highly enough - they’ve saved years of stress and frustration from my life, and I'm so relieved to know that whenever we have issues come up, they'll be here! Every eCommerce business needs them on their team!
By Brandon Tidd | Feb 3, 2026 | AI, Partnerships, Zendesk
If you’re running support operations on Zendesk, you likely know that the platform has been on a tear building out AI features over the last couple of years. Between smarter bots, agent copilot tools, and tighter workflows, the pace has been relentless… Read more Why Zendesk Turning On AI Agent Tickets by Default Matters (Really)
By Brandon Tidd | Dec 4, 2025 | AI, Automation, Partnerships, Zendesk
Every year, Zendesk releases its CX Trends report and every year I tell myself I know what to expect. Then I open it, start reading, and quickly realize the landscape has shifted again. This year is different in all the right ways. Customer experience … Read more CX in 2026: Why Context Is the New Competitive Edge
By Brandon Tidd | Sep 24, 2025 | AI, Automation, Partnerships, Zendesk
Walk through any tech conference or scroll your LinkedIn feed, and you’ll notice a theme: everything is AI now. It is the phrase glued to every product launch, every demo, every marketing pitch. But here is the truth most businesses quietly realize onc… Read more When In-House Al Systems Make More Sense… and When They Don’t
