Zendesk is the best customer experience software we know of – that’s why we are a certified development partner! However, it does need some expertise to set it up right from the beginning and get the most out of all its features.
Each Zendesk will require customization to make sure your agents can efficiently take care of your unique customer needs. 729 will help you configure Zendesk for your custom workflows and provide you our experience and expertise with dozens of implementations to make sure you set it up correctly from the start.
Our certified admins can also walk you through automation, integrations, and agent best practices so you can manage and improve the tool yourself.
Overwhelmingly, the feedback from our whole team was excellent.
When I have a question I know that I will get an answer that is easy for me to understand and not just a technical answer.
Timely, appropriate, and always quick answers - which I enjoy.
Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.
By James Loren | Feb 15, 2024 | Partnerships, Zendesk
Are you prepared to tackle the challenge of being transparent with your AI implementations? Brandon Tidd, Zendesk Architect at 729 Solutions, talks about how crystal-clear AI policies are not just beneficial but essential in building a foundation of tr… Read more Unveiling AI’s impact and why your business needs transparent AI policies
By James Loren | Feb 14, 2024 | Partnerships, Zendesk
Did you know there’s a growing divide between CX leaders and agents when it comes to integrating AI into customer support? In this video, Brandon Tidd, Zendesk Architect at 729 Solutions talks about the complex relationship and differing perspect… Read more Why CX leaders and agents clash over AI — and what to do about it
By James Loren | Feb 13, 2024 | Partnerships, Zendesk
Discover the transformative power of Generative AI in enhancing chatbot capabilities and ushering in a new era of personalized customer experiences. Chatbot technology is quickly evolving and redefining what’s possible in customer experience and … Read more Boost your business and revolutionize customer experiences with Generative AI chatbots
