Zendesk is the best customer experience software we know of – that’s why we are a certified development partner! However, it does need some expertise to set it up right from the beginning and get the most out of all its features.
Each Zendesk will require customization to make sure your agents can efficiently take care of your unique customer needs. 729 will help you configure Zendesk for your custom workflows and provide you our experience and expertise with dozens of implementations to make sure you set it up correctly from the start.
Our certified admins can also walk you through automation, integrations, and agent best practices so you can manage and improve the tool yourself.
Overwhelmingly, the feedback from our whole team was excellent.
When I have a question I know that I will get an answer that is easy for me to understand and not just a technical answer.
Timely, appropriate, and always quick answers - which I enjoy.
Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.
By Brandon Tidd | Nov 27, 2024 | Partnerships, Zendesk
How AI is Shaping the Future of Customer Experience The 2025 Zendesk CX Trends Report is here, and it paints a fascinating picture of the rapidly evolving customer experience (CX) landscape. With insights from over 10,000 respondents across 22 countrie… Read more Zendesk CX Trends 2025
By Brandon Tidd | Oct 16, 2024 | Partnerships, Zendesk
Last week, Zendesk held its inaugural AI Summit in New York, and there was nothing artificial about the intelligence that gathered in attendance. There’s something about being in the room—surrounded by brilliant minds, fellow tech enthusiasts, an… Read more Live From New York – The Zendesk AI Summit
By Brandon Tidd | Apr 22, 2024 | Partnerships, Zendesk
They say what happens in Vegas stays in Vegas, but when it comes to Zendesk’s assortment of new AI-infused features, what started in Vegas will be coming to an instance near you in the very near future. We sent our Lead Zendesk Architect, Brandon Tidd… Read more Zendesk Relate Recap – 2024
