729 SOLUTIONS IS HERE FOR ALL OF YOUR ZENDESK NEEDS
So you want to use Zendesk and need some general help? You have come to the right place. 729 Solutions can offer all Zendesk services by the hour so you know you are never wasting time and get exactly the services you need. We have certified admins, developers and veteran Zendesk project managers who can help you with any
requirements you have.
We WILL COLLABORATE WITH YOU TO UNDERSTAND YOUR BUSINESS GOALS AND METRICS to HELP YOU MAKE THE MOST OF ZENDESK
Some typical things customers need:
- Improve self serve and deflection
- Segment users and handle tickets by customer value
- Get better insight into agent performance
- Increase automations
- Connect Zendesk to other software
- Improve escalations and workflows
- Add chat, talk and other channels
RECENT ZENDESK CUSTOMERS
“I can easily say that your team is the most strategic in transparency and reporting that I have ever experienced.”
“We are thrilled, and you bet I will be recommending 729 Solutions to anyone else needing help with their Zendesk integrations!”
“The 729 Solutions Team made great efforts to become aware of our needs and were fast learners.”
I NEED A QUOTE
Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.
Looking to learn more about our work as a Certified GitHub Partner?
Check out our blog posts at 729 Labs.
Quick Case Study: Configuring New Relic to support HealthBridge Financial Tools like New Relic are often purchased with a specific need in mind, but often clients do not understand all the potential that a tool has to offer. 729 Solutions helps our clients make the...read more
Kubernetes on AWS Is your team looking for a solution to orchestrating a multi-cloud operating system? Kubernetes on AWS might be the solution you are looking for. Kubernetes is an open source container management and orchestration tool that uses AWS as a platform. ...read more
Want to Learn How GitHub Can Help Make Your Team a Success? GitHub case studies provide an interesting look at how different companies have used and customized this awesome tool to create business solutions that made sense for their teams and their customers. GitHub...read more
This past week, seven of our team members attended Zendesk’s Relate 2018 Conference in San Francisco - and once again we had a wonderful time! We spent Monday getting to know our fellow Zendesk Partners, learning about exciting upcoming changes and new additions to...read more
A phone call can be an impressive way to reach your customers, especially as people get more and more comfortable interacting through digital platforms. Just think how much easier and faster it might be for your Zendesk agents to deal with certain types of customer...read more
If you want to see the complete history of a ticket in Zendesk, start by looking at the ticket events. Ticket events shows every single update or change made to the ticket, including when properties are added, changed or removed and whether those changes were made by...read more
ENGINEERING AMAZING TECHNOLOGY
729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.
We are engineering amazing technology, everyday.