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A New Implementation of Zendesk

Zendesk is the best customer experience software we know of – that’s why we are a certified development partner! However, it does need some expertise to set it up right from the beginning and get the most out of all its features.

Tell Us About Your Project

YOUR BUSINESS IS UNIQUE

Each Zendesk will require customization to make sure your agents can efficiently take care of your unique customer needs. 729 will help you configure Zendesk for your custom workflows and provide you our experience and expertise with dozens of implementations to make sure you set it up correctly from the start.

Our certified admins can also walk you through automation, integrations, and agent best practices so you can manage and improve the tool yourself.

RECENT ZENDESK CUSTOMERS

Testimonials

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Overwhelmingly, the feedback from our whole team was excellent.


Hillan Klein- Namecheap

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When I have a question I know that I will get an answer that is easy for me to understand and not just a technical answer.


Sreedhar Reddy - Larvol

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Timely, appropriate, and always quick answers - which I enjoy.


Stuart Harris- Alta Service

I need a Quote

Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.

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From the Blog

Employee Spotlight: Alicia

Employee Spotlight: Alicia

Meet Alicia!We love to showcase the awesome people who work here at 729 Solutions because they are more than just great employees – they are creative and interesting people! Today we spoke with Alicia, a 729er who specializes in Project Management for our largest...

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Stand Out Customer Self Service

Stand Out Customer Self Service

We’ve all been there... Trying to find the answer to a question in the middle of the night. But that friendly voice on the other end of the call is a recording, and he’s cheerfully informing you that the customer service department is closed for the evening. Given the...

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Will Customizing your Zendesk Guide Make a Difference?

Will Customizing your Zendesk Guide Make a Difference?

One of the best products Zendesk offers is Guide. It adds a level of support to your team and to your customer base by giving helpful information that empowers customers and eases agents’ workloads. You can read all about basic Zendesk Guide branding in our blog post...

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