YOUR BUSINESS IS UNIQUE
Each Zendesk will require customization to make sure your agents can efficiently take care of your unique customer needs. 729 will help you configure Zendesk for your custom workflows and provide you our experience and expertise with dozens of implementations to make sure you set it up correctly from the start.
Our certified admins can also walk you through automation, integrations, and agent best practices so you can manage and improve the tool yourself.
RECENT ZENDESK CUSTOMERS
Overwhelmingly, the feedback from our whole team was excellent.
Hillan Klein- Namecheap
When I have a question I know that I will get an answer that is easy for me to understand and not just a technical answer.
Sreedhar Reddy - Larvol
Timely, appropriate, and always quick answers - which I enjoy.
Stuart Harris- Alta Service
From the Blog
Meet Alicia!We love to showcase the awesome people who work here at 729 Solutions because they are more than just great employees – they are creative and interesting people! Today we spoke with Alicia, a 729er who specializes in Project Management for our largest...
We’ve all been there... Trying to find the answer to a question in the middle of the night. But that friendly voice on the other end of the call is a recording, and he’s cheerfully informing you that the customer service department is closed for the evening. Given the...
One of the best products Zendesk offers is Guide. It adds a level of support to your team and to your customer base by giving helpful information that empowers customers and eases agents’ workloads. You can read all about basic Zendesk Guide branding in our blog post...