Zendesk Support – Getting Started Quickly

Zendesk Support – Getting Started Quickly

A Modern Solution to Dynamic Customer Service Needs  Keeping up with an influx of calls, emails, chat messages and web inquiries requires your Agents to have resources that allow them to offer exemplary service.  The Zendesk family of products, headlined by Zendesk...
Upcoming Features for Zendesk Support

Upcoming Features for Zendesk Support

The team at Zendesk is constantly working to improve their products and help keep your team moving forward smoothly. Here’s a little peek at what new features you can look forward to in the near future. Zendesk Agent Workspace The Zendesk Agent Workspace is a...
Desk To Zendesk

Desk To Zendesk

REPLACE DESK.COM WITH ZENDESK EASILY AND PAINLESSLY Are you sick and tired of using Salesforce products? Is the new Salesforce offering too expensive? Do you need to get off Desk before it sunsets or renews? hbspt.cta.load(4158376,...
Zendesk welcomes Smooch to the Family

Zendesk welcomes Smooch to the Family

Smooch Messaging Messaging is the preferred form of communication for more than half of people out there, and more and more individuals prefer to chat with businesses as if they were just sending a text to a friend. The challenge for companies is offering a smooth and...