729 Solutions Becomes New Relic Partner
729 is delighted to be New Relic’s trusted development partner to help do implementations and integrations for their customers.
We are proud to partner with the leader in application monitoring!
729 Solutions becomes New Relic Partner
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Zendesk Is Not Just for Customers Anymore
By Brandon Tidd | Jul 7, 2026 | AI, Partnerships, Zendesk
For a long time, Zendesk has been easy to put in a box. Customer support. CX. Tickets. Help centers. Agents answering questions from the people who buy from you. And to be fair, Zendesk earned that reputation honestly. It became one of the most recogni… Read more Zendesk Is Not Just for Customers Anymore
Change Is Hard (Especially When It’s Your UI)
By Brandon Tidd | Apr 21, 2026 | Design, Industry News, Partnerships, UI/UX Design, Zendesk
If you’ve spent any meaningful time inside Zendesk, you already know this: the product is powerful, flexible, and constantly evolving. And while that evolution is necessary, it also comes with a cost. Change is hard. Not in the abstract, philosop… Read more Change Is Hard (Especially When It’s Your UI)
Why Zendesk Turning On AI Agent Tickets by Default Matters (Really)
By Brandon Tidd | Feb 3, 2026 | AI, Partnerships, Zendesk
If you’re running support operations on Zendesk, you likely know that the platform has been on a tear building out AI features over the last couple of years. Between smarter bots, agent copilot tools, and tighter workflows, the pace has been relentless… Read more Why Zendesk Turning On AI Agent Tickets by Default Matters (Really)