729 Solutions Becomes New Relic Partner
729 is delighted to be New Relic’s trusted development partner to help do implementations and integrations for their customers.
We are proud to partner with the leader in application monitoring!
729 Solutions becomes New Relic Partner
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Change Is Hard (Especially When It’s Your UI)
By Brandon Tidd | Apr 21, 2026 | Design, Industry News, Partnerships, UI/UX Design, Zendesk
If you’ve spent any meaningful time inside Zendesk, you already know this: the product is powerful, flexible, and constantly evolving. And while that evolution is necessary, it also comes with a cost. Change is hard. Not in the abstract, philosop… Read more Change Is Hard (Especially When It’s Your UI)
Why Zendesk Turning On AI Agent Tickets by Default Matters (Really)
By Brandon Tidd | Feb 3, 2026 | AI, Partnerships, Zendesk
If you’re running support operations on Zendesk, you likely know that the platform has been on a tear building out AI features over the last couple of years. Between smarter bots, agent copilot tools, and tighter workflows, the pace has been relentless… Read more Why Zendesk Turning On AI Agent Tickets by Default Matters (Really)
CX in 2026: Why Context Is the New Competitive Edge
By Brandon Tidd | Dec 4, 2025 | AI, Automation, Partnerships, Zendesk
Every year, Zendesk releases its CX Trends report and every year I tell myself I know what to expect. Then I open it, start reading, and quickly realize the landscape has shifted again. This year is different in all the right ways. Customer experience … Read more CX in 2026: Why Context Is the New Competitive Edge