MAKE MORE OF YOUR EXISTING ZENDESK ACCOUNT
So you’ve used Zendesk for a while but it’s a bit of a mess and you suspect you could be using it better…don’t worry you are not alone! 729 offers efficiency checks to review the health and optimization of your customer support process. Our certified admins will help you identify areas you can optimize to speed up ticket handling, lower the number of agents needed and improve general customer experience.
YOUR EFFICIENCY REPORT CAN REVIEW ANY AREA YOU WANT INCLUDING:
- Reporting – how much visibility do you have into team and individual agent performance?
- Are automations set up to save your entire team time and effort?
- How can you improve your customer’s journey and experience?
- Do you have your other business tools and phone system integrated?
What else are you missing that our experience might find?
Reach out today and ask us for a copy of our Zendesk Efficiency Checklist, or schedule a consult with one of our experienced Zendesk experts.
RECENT ZENDESK CUSTOMERS
“Very responsive and helpful.”
“We are very satisfied with the work done by the team.”
“The structured reporting was great. It really gave us what we needed.”
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ENGINEERING AMAZING TECHNOLOGY
729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python, and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.
We are engineering amazing technology every day.