MAKE MORE OF YOUR EXISTING ZENDESK ACCOUNT

So you’ve used Zendesk for a while but it’s a bit of a mess and you suspect you could be using it better…don’t worry you are not alone! 729 offers efficiency checks to review the health and optimization of your customer support process. Our certified admins will help you identify areas you can optimize to speed up ticket handling, lower the number of agents needed and improve general customer experience.

YOUR EFFICIENCY REPORT CAN REVIEW ANY AREA YOU WANT INCLUDING:

  • Reporting- how much visibility do you have into team and individual agent performance?
  • Are automations set up to save your entire team time and effort?
  • How can you improve your customer’s journey and experience?
  • Do you have your other business tools and phone system integrated?

What else are you missing that our experience might find?

Reach out today and ask us for a copy of our Zendesk Efficiency Checklist, or schedule a consult with one of our experienced Zendesk experts.

RECENT ZENDESK CUSTOMERS

TESTIMONIALS

“Very responsive and helpful.”

Don Jones

Venture Deals

“We are very satisfied by the work done by the team.”

Sreedhar Reddy

Larvol

“The structured reporting was great. It really gave us what we needed.”

Daniel Davis

Namecheap

I NEED A QUOTE

Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.

From the Blog

Meaningful Lead Capture with HubSpots Inbound Marketing Tools

Lead capturing is one of the most important parts of inbound marketing. Without the leads you wouldn’t have anyone to engage with. It can also feel like inbound marketing has a lot of moving pieces, but with the help of a tool like HubSpot, it becomes incredibly easy...

read more

15 Terms To Get You On The Same Page As Your Designer

Do you understand what your designer is talking about? Or are there just some terms you never fully grasped? If  you are working in tech, own your own business, or have ever created your own website, app or print materials, you have likely worked with a designer. I...

read more

New Relic Plays Well with Others

Already using a well-known platform for development? Get better insights and understanding with New Relic Technology Solutions! New Relic has many offerings that make it a great choice to support your development projects. One of the things that makes New Relic such a...

read more

ENGINEERING AMAZING TECHNOLOGY

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology, everyday.

TELL US ABOUT YOUR PROJECT

© 2019 | 729Solutions