MAKE MORE OF YOUR EXISTING ZENDESK ACCOUNT

So you’ve used Zendesk for a while but it’s a bit of a mess and you suspect you could be using it better…don’t worry you are not alone! 729 offers efficiency checks to review the health and optimization of your customer support process. Our certified admins will help you identify areas you can optimize to speed up ticket handling, lower the number of agents needed and improve general customer experience.

YOUR EFFICIENCY REPORT CAN REVIEW ANY AREA YOU WANT INCLUDING:

  • Reporting- how much visibility do you have into team and individual agent performance?
  • Are automations set up to save your entire team time and effort?
  • How can you improve your customer’s journey and experience?
  • Do you have your other business tools and phone system integrated?

What else are you missing that our experience might find?

Reach out today and ask us for a copy of our Zendesk Efficiency Checklist, or schedule a consult with one of our experienced Zendesk experts.

RECENT ZENDESK CUSTOMERS

TESTIMONIALS

“Very responsive and helpful.”

Don Jones

Venture Deals

“We are very satisfied by the work done by the team.”

Sreedhar Reddy

Larvol

“The structured reporting was great. It really gave us what we needed.”

Daniel Davis

Namecheap

I NEED A QUOTE

Reach out today. We’ll respond within 24 hours, and can scope your project within 3 days.

From the Blog

HubSpot Sales Software Brings Clarity to Sales Teams

HubSpot has a Solution for All Aspects of Sales and Marketing The more I learn about HubSpot, the more I see it as an invaluable asset and one of the most used tools in my tool belt. If you are working on any aspect of marketing or sales, like myself, HubSpot makes...

read more

Is it time to migrate to Zendesk or adopt a Custom App?

Sometimes you need a Custom App Solution to get the most out of Zendesk Case Study: ASG A common ask we see here at 729solutions with our Zendesk clients is the need to move a bunch of existing information from the customer service tool that they are leaving behind...

read more

ENGINEERING AMAZING TECHNOLOGY

729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.

We are engineering amazing technology, everyday.

TELL US ABOUT YOUR PROJECT

© 2019 | 729Solutions