The 729 Solutions Blog is a place for us to showcase our unique approach to engineering, UI/UX design, our awesome partnerships with other companies and the voices of our growing team.
By Allegra Medina | Mar 5, 2018 | Partnerships, Zendesk
What Level of Zendesk Support Do you need? When it comes to deciding what level of Zendesk to start with it really comes down to the needs of your company and the needs of your customer service team, who will be your front line Zendesk users. If your b… Read more What Level of Zendesk Support Do you need?
By Allegra Medina | Feb 27, 2018 | Partnerships, Zendesk
Agents Agents are your support staff, they will use your Zendesk instance the most and are usually the front line for your Zendesk team. The extent of their ability is set by admins defining permissions and privileges. Zendesk agents are at the center … Read more Understanding Agents and Admins in Zendesk
By Allegra Medina | Feb 20, 2018 | Partnerships, Zendesk
Question: What makes your clients flock to your product? Answer: Providing stellar out-of-this-world customer service! How do you find the right customer service tool for your company? Finding useful and insightful customer service software is a… Read more Why Zendesk is the Best Customer Service Tool for Your Company
By Allegra Medina | Nov 13, 2017 | Partnerships, Zendesk
2017 was a great year for 729 Solutions, and one of the accomplishments we are most proud of is becoming a Zendesk Partner. In September, three members from our team attended the Zendesk conference Relate Live in New York City where they had the opport… Read more Key Takeaways From Zendesk Relate Live 2017
By Allegra Medina-Smith | Sep 15, 2017 | Partnerships, Zendesk
729 Solutions is Now a Zendesk Developer Partner 729 Solutions is pleased to announce that we have become a Zendesk Developer Partner to help customers implement and integrate their products with this leading customer service platform. Zendesk provides… Read more 729 Solutions is now a Zendesk Developer Partner
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