
Understanding Agents and Admins in Zendesk
By Allegra Medina | Feb 27, 2018 | Partnerships, Zendesk
Agents Agents are your support staff, they will use your Zendesk instance the most and are usually the front line for your Zendesk team. The extent of their ability is set by admins defining permissions and privileges. Zendesk agents are at the center … Read more Understanding Agents and Admins in Zendesk


