How to Customize Zendesk Guide
Zendesk Guide Customization: What Option Is Right For You? One-size doesn’t fit all when it comes to your business’s customer support needs. Zendesk Guide is a great way to allow customers to help themselves to support articles and get the answers to the questions...
Quick and Dirty User Testing Guide
This piece will layout simple steps to follow to create and conduct a high-level usability survey and interviews with internal staff and select clients, covering topics such as: What methods to use (survey, interviews, etc.), Who to survey/interview, What questions to ask, What tools we recommend, Pro tips for a successful user testing, and How to compile your findings.
Why Companies Employing Web Consulting Will Get Better Results Than You in 2020
Why Companies Employing Web Consulting Will Get Better Results Than You in 2020 There is no question that a website is one of the most important pieces of a business’ marketing strategy. And not just any website, but a professional site that is well-organized, easy...
WordPress Updates – Why You Should Care
Eight reasons why you should keep your WordPress website up to date, and 7 steps to make it happen.
