How to Customize Zendesk Guide

How to Customize Zendesk Guide

Zendesk Guide Customization: What Option Is Right For You? One-size doesn’t fit all when it comes to your business’s customer support needs. Zendesk Guide is a great way to allow customers to help themselves to support articles and get the answers to the questions...
Quick and Dirty User Testing Guide

Quick and Dirty User Testing Guide

This piece will layout simple steps to follow to create and conduct a high-level usability survey and interviews with internal staff and select clients, covering topics such as: What methods to use (survey, interviews, etc.), Who to survey/interview, What questions to ask, What tools we recommend, Pro tips for a successful user testing, and How to compile your findings.

A Good Sales Team is a Client’s Best Friend

A Good Sales Team is a Client’s Best Friend

Your Sales Team is the First Chance to Make a Difference on a Project In the Development and Professional Services universe, where we at 729solutions spend most of our time, clients often reach out with a problem we’ve never seen before. It requires the work of our...