Our Blog

The 729 Solutions Blog is a place for us to showcase our unique approach to engineering, UI/UX design, our awesome partnerships with other companies and the voices of our growing team.

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Amazon Polly will change the way customers interact with you, for the better!

By Allegra Medina-Smith | Jun 20, 2019 | AWS, Partnerships

Amazon Polly Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk and build entirely new categories of speech-enabled products. Text to speech (TTS) is a form of speech synthesis that converts written text into a spoken-voice output, giving a voice to a device or application. Amazon’s… Continue reading Amazon Polly will change the way customers interact with you, for the better!

HubSpot’s Calendar Offers the Clarity All Marketing Teams Need

HubSpot’s Calendar Offers the Clarity All Marketing Teams Need

By Allegra Medina-Smith | Jun 13, 2019 | Hubspot, Partnerships

HubSpot offers a suite of tools that help with inbound marketing, as we have discussed in other blog posts, these tools live at the backbone of any good marketing strategy. One of the number one tools in this kit — often overlooked for its importance — is the calendar.   HubSpot’s calendar tool is a… Continue reading HubSpot’s Calendar Offers the Clarity All Marketing Teams Need

Work with Zendesk Partner 729solutions and get the Zendesk you want!

Work with Zendesk Partner 729solutions and get the Zendesk you want!

By Allegra Medina-Smith | Jun 6, 2019 | Partnerships, Zendesk

729 Solutions is a Certified Zendesk Integrations Partner We spend a lot of time talking about and promoting our partnership with Zendesk. But what exactly are the ins and outs of what we can do as an integrations partner? Almost anything! If you have a need within Zendesk, we can probably make it a reality.… Continue reading Work with Zendesk Partner 729solutions and get the Zendesk you want!

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Meaningful Lead Capture with HubSpots Inbound Marketing Tools

By Allegra Medina-Smith | May 23, 2019 | Hubspot, Partnerships

Lead capturing is one of the most important parts of inbound marketing. Without the leads, you wouldn’t have anyone to engage with. It can also feel like inbound marketing has a lot of moving pieces, but with the help of a tool like HubSpot, it becomes incredibly easy to create and use lead capturing tools.… Continue reading Meaningful Lead Capture with HubSpots Inbound Marketing Tools

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Monitor and Manage your applications better with Amazon CloudWatch

By Allegra Medina-Smith | May 9, 2019 | AWS, Partnerships

Do you need more transparency into your applications and systems? Amazon CloudWatch is a service built for developers, system operators, site reliability engineers (SRE), and IT managers that monitors and manages your cloud. CloudWatch gives users insight into relevant data and actionable items to assist in monitoring applications, understanding and responding to system-wide performance changes—while… Continue reading Monitor and Manage your applications better with Amazon CloudWatch

The Acclaro Zendesk Translation Integration

The Acclaro Zendesk Translation Integration

By Allegra Medina-Smith | May 7, 2019 | Partnerships, Zendesk

Providing Multilingual Support Content is Becoming a Business Must One of the top concerns of companies with a global presence or those that are looking to expand into other markets is the ability to communicate with their customers in their native languages. Take the popular customer support platform Zendesk for example, which offers several ways… Continue reading The Acclaro Zendesk Translation Integration

Bring your Customer Support to another level; Add Zendesk Connect Today!

Bring your Customer Support to another level – Add Zendesk Connect Today!

By Allegra Medina-Smith | May 2, 2019 | Partnerships, Zendesk

It’s Time To Go Above and Beyond For Your Customers There is almost always room for customers to feel more taken care of by your customer service team. Often little things like personalization can go along way in leaving your customers feeling like they are a priority.  So what is the next step to take… Continue reading Bring your Customer Support to another level – Add Zendesk Connect Today!

Using Zendesk To Improve Customer Service Through Your Social Media

Using Zendesk To Improve Customer Service Through Your Social Media

By Manish | Apr 29, 2019 | Partnerships, Zendesk

It’s a Simple Solution With A lot of Value Zendesk provides many features to help you integrate your instance with your social media accounts and improve your customer service through these avenues. Zendesk allows you to integrate almost any social media account as its own channel. These channels can be configured to create tickets in… Continue reading Using Zendesk To Improve Customer Service Through Your Social Media

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Why is AWS CloudFormation So Great for Development Teams?

By Allegra Medina-Smith | Apr 22, 2019 | AWS, Partnerships

It’s time to support all of your AWS resources together in one place Does your development team use many different AWS tools in tandem or perhaps your team just loves the flexibility that AWS gives you between the building and deploying software. If you are already an AWS lover or your team is looking for… Continue reading Why is AWS CloudFormation So Great for Development Teams?

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How to Use New Relic to Help Speed Up Your Development Projects

By James Loren | Apr 18, 2019 | Development, New Relic, Partnerships

Have you ever wondered how to make your development projects run smoothly especially when it comes down to figuring out why features are throwing errors or not functioning to specifications? In this post, I will show you how 729Solutions used the tools at New Relic to circumvent these pain points for a complex mobile application… Continue reading How to Use New Relic to Help Speed Up Your Development Projects

Learn How to Increase Zendesk Efficiency with BubbleIQ

Learn How to Increase Zendesk Efficiency with BubbleIQ

By Allegra Medina-Smith | Apr 3, 2019 | Partnerships, Zendesk

Connect All Your Tools For Better Zendesk Success Is your team looking to increase Zendesk efficiency and make the customer service experience smoother for both your agents and your customers? If your company is one of the 50,000 teams already using Slack to chat, then the BubbleIQ Zendesk to Slack integration might be the perfect… Continue reading Learn How to Increase Zendesk Efficiency with BubbleIQ

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HTML, CSS, and JavaScript: An Evolution and Influence on Zendesk

By Fernando | Apr 1, 2019 | Development, Partnerships, Zendesk

The internet turned 30 years old this month and it is mind-blowing to think where it all started and how it has evolved over the years. The internet has changed the way we do business, shop, communicate, work, learn and so much more. I am very interested in the technologies behind this evolution, so I… Continue reading HTML, CSS, and JavaScript: An Evolution and Influence on Zendesk

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How to Build and Deploy Machine Learning with Amazon SageMaker

By Allegra Medina-Smith | Mar 21, 2019 | AWS, Partnerships

Machine learning, a subset of artificial intelligence, is becoming an important addition for many companies. It is the study of algorithms and statistical models that computers use to perform specific tasks without needing prior instructions, relying on models and inference instead. This type of technology is commonly being used to help companies work more efficiently… Continue reading How to Build and Deploy Machine Learning with Amazon SageMaker

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Improve Customer Service Performance with Dynamic Training from Lessonly

By Allegra Medina-Smith | Mar 19, 2019 | Partnerships, Zendesk

Empower Your Zendesk Agents to Do Better Work As a company grows and hires more employees, it becomes increasingly important to have a solid training program. Zendesk’s platform comes with a bit of a learning curve, and when it comes to customer service, effective training is critical in allowing an organization to scale quickly. Once… Continue reading Improve Customer Service Performance with Dynamic Training from Lessonly

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Bring Machine Learning to your Zendesk Instance with MonkeyLearn

By Allegra Medina-Smith | Mar 12, 2019 | Partnerships, Zendesk

Is your Zendesk team getting what they need to be efficient? Zendesk is meant to make customer service much easier and more efficient. Your team is likely doing the best they can with the standard offerings from Zendesk Support. But do you find that they are getting swamped with certain kinds of tickets? Or maybe… Continue reading Bring Machine Learning to your Zendesk Instance with MonkeyLearn

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