The 729 Solutions Blog is a place for us to showcase our unique approach to engineering, our awesome partnerships with other companies and the voices of our growing team.
Machine Learning is Making Customer Service Easier for Everyone AI and Machine Learning are becoming increasingly common needs among our clients seeking support for Zendesk. It seems the trend for customer service models is moving towards teams that are supported more...read more
It’s time to support all of your AWS resources together in one place Does your development team use many different AWS tools in tandem or perhaps your team just loves the flexibility that AWS gives you between building and deploying software. If you are already an AWS...read more
Have you ever wondered how to make your development projects run smoothly especially when it comes down to figuring out why features are throwing errors or not functioning to specifications? In this post, I will show you how 729Solutions used the tools at New Relic to...read more
HubSpot has a Solution for All Aspects of Sales and Marketing The more I learn about HubSpot, the more I see it as an invaluable asset and one of the most used tools in my tool belt. If you are working on any aspect of marketing or sales, like myself, HubSpot makes...read more
Sometimes you need a Custom App Solution to get the most out of Zendesk Case Study: ASG A common ask we see here at 729solutions with our Zendesk clients is the need to move a bunch of existing information from the customer service tool that they are leaving behind...read more
Project Manager James Loren We want to show off the cool people who help make 729solutions the great company it is. We are more than just a bunch of employees - we are interesting, innovative, and talented people who need a little recognition! This time project...read more
Connect All Your Tools For Better Zendesk Success Is your team looking to increase Zendesk efficiency and make the customer service experience smoother for both your agents and your customers? If your company is one of the 50,000 teams already using Slack to chat,...read more
The internet turned 30 years old this month and it is mind blowing to think where it all started and how it has evolved over the years. The internet has changed the way we do business, shop, communicate, work, learn and so much more. I am very interested in the...read more
Have you ever browsed a website on your phone and realized the text was too small to read without zooming in? You end up having to pinch in and pan back and forth across the screen to read each line? Of course you have. It’s a pain for the user and a nightmare for the...read more
Machine learning, a subset of artificial intelligence, is becoming an important addition for many companies. It is the study of algorithms and statistical models that computers use to perform specific tasks without needing prior instructions, relying on models and...read more
Empower Your Zendesk Agents to Do Better Work As a company grows and hires more employees, it becomes increasingly important to have a solid training program. Zendesk’s platform comes with a bit of a learning curve, and when it comes to customer service, effective...read more
Time To Adopt A Marketing Strategy! Marketing can sometimes feel a bit overwhelming when you are trying to keep track of a blog, social media, SEO, email… the list goes on. If your team is small the task of keeping track of clicks and analytics while also focusing on...read more
Is your Zendesk team getting what they need to be efficient? Zendesk is meant to make customer service much easier and more efficient. Your team is likely doing the best they can with the standard offerings from Zendesk Support. But do you find that they are getting...read more
Creative Director and Designer Nikki Gagliardo Everyday we learn that the people who work here at 729Solutions are innovative, curious and creative individuals! This time we showcase Nikki Gagliardo Creative Director, who joins Allegra to discuss her role here at 729,...read more
Stop Using So Many Tools to Talk to Your Customers! Is your company new and ready to set up customer service as you launch a new product? Or perhaps your company is ready to improve the customer support they offer and want to streamline the process all into one place....read more
CMYK, RGB & Spot Colors What is the difference, and why does it matter? I’ve found myself explaining to clients why their business cards won’t look as bright as the colors on their computer monitor (if printed in CYMK) or why it’ll be hard to match that color from...read more
Why We Test Much has been written about software testing. There are examples and tutorials for every kind of software testing under the sun at the end of a Google search. Unit tests, Smoke tests, UI tests, workflow tests, Load tests, and Hydration tests, just to name...read more
Case Study: Netflix We have found that many companies using Zendesk often want the platform to perform capabilities, make connections or work in ways that meet their own specific needs and therefore are not features or integrations included in the base...read more
The Problem You’ve got a comprehensive tool like HubSpot, but realize that you would love for it to connect to, speak to, or work with another great tool your team uses on a regular basis. You want to improve your teams efficiency and workflow. The Solution Insert...read more
ENGINEERING AMAZING TECHNOLOGY
729 Solutions is one of the oldest custom development shops in the San Francisco Bay Area / Silicon Valley. Our team is made up of developers versed in every programming language from basic HTML and CSS to Java, Python, and Ruby. We are project managers that can streamline the process, ensuring your project gets done quickly and within budget. We are designers who make you ‘look' good. We are proud of the projects we take on and the quality of work we provide.
We are engineering amazing technology every day.