Our Blog

The 729 Solutions Blog is a place for us to showcase our unique approach to engineering, UI/UX design, our awesome partnerships with other companies and the voices of our growing team.

New At GitHub

New At GitHub

By Allegra Medina-Smith | Aug 20, 2018 | GitHub, Partnerships

On July 12th, 2018, GitHub rolled out GitHub Enterprise 2.14. This upgrade to the Enterprise system offers many new tools and changes for both developers and administrators alike. You can easily upgrade here and begin getting the new features ASAP! These new tools and system upgrades all enhance different aspects of the development process, and… Continue reading New At GitHub

Buyer Personas

Buyer Personas for Inbound Marketing

By Allegra Medina-Smith | Aug 9, 2018 | Hubspot, Partnerships

What are Buyer Personas? User or Buyer Personas are the various avatars that represent your customers or any other individuals who will be interacting with your product. By creating a well-defined user persona, you can determine what the important characteristics of your customers are and how they make their purchasing decisions. Buyer Personas are also… Continue reading Buyer Personas for Inbound Marketing

Tech and Fashion

Tech and Fashion

By Allegra Medina | Jul 26, 2018 | Gadget Listicles

Technology and Fashion have always gone hand in hand, both industries have thrived on pushing the envelope in order to change people’s minds and influence culture. In 2018 we are seeing the creative results of this influence more than ever. Check out these different technologies that are changing how we take care of ourselves, work… Continue reading Tech and Fashion

Velocity Based Agile in the Wild: Two Case Studies

Velocity Based Agile in the Wild: Two Case Studies

By Laura Chaney | Jul 19, 2018 | Consulting, Philosophy

If Velocity Based Agile is all about success, what does success look like? Here are two examples of how 729 Solutions used Velocity Based Agile to achieve customer happiness. Case Study #1 Client: Larvol Business Scenario: Give the client clear insight into short term timeline and budget without removing their ability to add scope, re-prioritize,… Continue reading Velocity Based Agile in the Wild: Two Case Studies

What is a Zendesk Sandbox and Why Should You Use It?

What is a Zendesk Sandbox and Why Should You Use It?

By Allegra Medina | Jul 16, 2018 | Partnerships, Zendesk

As your business makes changes and grows bigger, so should the workflows and business rules within your Zendesk instance. Something that worked for your business, in the beginning, may no longer make sense and it may be time to update your processes. Making any changes to your production environment can be unpredictable and you don’t… Continue reading What is a Zendesk Sandbox and Why Should You Use It?

Using Placeholders in Zendesk

Using Placeholders in Zendesk

By Allegra Medina | Jul 2, 2018 | Partnerships, Zendesk

Placeholders When you’re providing service to your customers, you want them to feel that they are being listened to by a real human, rather than simply receiving an auto-response. Zendesk facilitates this personal relationship with your customer through Placeholders. If you’ve used Mail Merge before, you’ll find Placeholders work the same as Mail Merge fields.… Continue reading Using Placeholders in Zendesk

What are triggers and automations in Zendesk?

What are triggers and automations in Zendesk?

By Allegra Medina | Jun 21, 2018 | Partnerships, Zendesk

Both triggers and automations can be an invaluable contribution to your workflow in Zendesk. You can edit, activate, deactivate, or delete them by accessing the business rules portion of the admin dashboard. In many ways triggers and automations are very similar, they both define a set of actions that will occur when a ticket matches… Continue reading What are triggers and automations in Zendesk?

New Relic DevOps

New Relic DevOps

By Allegra Medina | Jun 18, 2018 | New Relic, Partnerships

DevOps is an agile philosophy that combines aspects of software development and operations. This philosophy advocates for the use of automations and monitoring all steps of software construction, aiming for shorter development cycles, increase in frequency of deployments and more dependable releases. New Relic can help you integrate DevOps procedures and philosophy into you work… Continue reading New Relic DevOps

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