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Visual Studio and Git? You probably already know that GitHub integrates with many different services, but we want to just gently nudge you towards a new and super helpful one. The GitHub and Microsoft Visual Studio Integration is a super useful integra… Continue reading Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration

Quick Case Study: Configuring New Relic to support HealthBridge Financial Tools like New Relic are often purchased with a specific need in mind, but often clients do not understand all the potential that a tool has to offer. 729 Solutions helps our cli… Continue reading Is your team using New Relic capabilities to their fullest?

Are you looking for a live chat service that will help streamline your customer service offerings? If you are already using Zendesk for your other customer service needs then adding Chat is one of the best ways that you can achieve a more efficient Zen… Continue reading Zendesk Chat Leads In Live Chat Services

We get to work with many amazing Bay Area companies and sometimes they enjoy working with us so much they write about us! Check out this blog post from Pivotal Tracker whom we have the pleasure to work with. Pivotal Tracker Here at 729 Solutions we dee… Continue reading 729 Solutions In The News: Pivotal Tracker praises 729 Solutions!

Kubernetes on AWS Is your team looking for a solution to orchestrating a multi-cloud operating system? Kubernetes on AWS might be the solution you are looking for. Kubernetes is an open-source container management and orchestration tool that uses AWS a… Continue reading Using Kubernetes on AWS

Want to Learn How GitHub Can Help Make Your Team a Success? GitHub case studies provide an interesting look at how different companies have used and customized this awesome tool to create business solutions that made sense for their teams and their cus… Continue reading Learn More GitHub! Check Out These Case Studies

This past week, seven of our team members attended Zendesk’s Relate 2018 Conference in San Francisco – and once again we had a wonderful time! We spent Monday getting to know our fellow Zendesk Partners, learning about exciting upcoming changes a… Continue reading 729 Solutions Heads To Zendesk Relate 2018!

Cloud Adoption There are many upsides to moving your business into the cloud. Adopting a cloud infrastructure can make storage and backups easier, improve security, reduce costs, and help your team collaborate; all faster and smoother than before cloud… Continue reading New Relic Cloud Adoption

You’re probably already familiar with the concept of a political campaign, but what does a campaign mean in inbound marketing? It has the same intent to it: a focused and concentrated effort that focuses on achieving a single goal. A campaign can be ac… Continue reading What is a Campaign in Inbound Marketing?

A phone call can be an impressive way to reach your customers, especially as people get more and more comfortable interacting through digital platforms. Just think how much easier and faster it might be for your Zendesk agents to deal with certain type… Continue reading Understanding Zendesk Talk

AWS tools can be used to support many different kinds of technologies, websites, and applications. It is no wonder that game creators also use AWS to help scale and run their platforms. Here is a selection of AWS blog posts from the last year that show… Continue reading AWS Blog Posts To Check Out – Gaming Edition!

At the beginning of 2018 New Relic has announced new cloud integrations. If you are using cloud-based software and integrations these updates could be the key to your success and it probably about time to incorporate them. These integrations for Google… Continue reading New Relic Cloud Integrations

Introducing GitHub Premium Plus! GitHub prides itself on the level of support that they offer their community, no matter if you are with a team or working independently. To continue to offer this support and recognize that some people and teams want a … Continue reading Whats New At GitHub: Premium Plus

What Are Landing Pages Landing pages are the gateway that links your online users to your unique content, converting these visitors into leads. A landing page typically has several components: Information about the content you’re offering A form to col… Continue reading How to Use Hubspot Landing Pages

If you want to see the complete history of a ticket in Zendesk, start by looking at the ticket events. Ticket events show every single update or change made to the ticket, including when properties are added, changed, or removed, and whether those chan… Continue reading Reviewing Ticket History In Zendesk

From time to time we come across a website that seems to crash at every turn. Recently we worked with a company that was experiencing exactly this problem over and over again. From a user perspective, their site ran extremely slow, with pages taking ov… Continue reading AWS Case Study

The GitHub blog offers a lot of useful information for Git users and developers in general. Here are a few posts from the last couple of months that we found interesting and thought others might like to check out. Show your projects in motion with anim… Continue reading GitHub Blog Posts That Are Worth A Closer Look

What Are Pillar Pages? A pillar page is a resource page that pulls together information, resources, and posts into a single and comprehensive location. Pillar pages are typically organized by topic and then further broken down into smaller subtopics. P… Continue reading Pillar Content and Topic Clusters

Zendesk has recently added a new feature to their enterprise-level called Skills-Based Routing. This routing system is yet another way Zendesk aims to streamline your team’s workflow and your clients’ experience with customer service. Routing lets you … Continue reading Zendesk Skills Based Routing

Sometimes you get multiple tickets about the same issue, from the same end-user, in short succession. For cases like this, we recommend merging tickets in Zendesk to make sure you only answer an end-user once and avoid doing lots of repeat work. The pr… Continue reading Merging Tickets in Zendesk