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Incorporating Good Design, UI, and UX Many-a-good website and app have been ruined because the time was not taken to ensure the end product was easy to use and beautiful by incorporating good design and UI/UX. These costly mistakes could have been avoi… Read more The Importance Of Good Design And UI/UX

You’re probably already familiar with the concept of a political campaign, but what does a campaign mean in inbound marketing? It has the same intent to it: a focused and concentrated effort that focuses on achieving a single goal. A campaign can be ac… Read more What is a Campaign in Inbound Marketing?

Proper drone training is becoming increasingly important to gain before releasing your new gadget into the skies. The relationship between drone operations and aviation has become progressively complex, and with more drones entering the skies the … Read more Proper Drone Training Is Crucial to Safe Flying For All

A phone call can be an impressive way to reach your customers, especially as people get more and more comfortable interacting through digital platforms. Just think how much easier and faster it might be for your Zendesk agents to deal with certain type… Read more Understanding Zendesk Talk

We get to work with many amazing Bay Area companies and sometimes they enjoy working with us so much they write about us! Nouvola was a company that worked to provide load testing software and capabilities. 729 needed help making API’s more resilient w… Read more 729 Solutions In The News: Nouvola Boosts 729 Solutions

AWS tools can be used to support many different kinds of technologies, websites, and applications. It is no wonder that game creators also use AWS to help scale and run their platforms. Here is a selection of AWS blog posts from the last year that show… Read more AWS Blog Posts To Check Out – Gaming Edition!

At the beginning of 2018 New Relic has announced new cloud integrations. If you are using cloud-based software and integrations these updates could be the key to your success and it probably about time to incorporate them. These integrations for Google… Read more New Relic Cloud Integrations

Some of the biggest advancements in technology happen thanks to our obsession with gaming and our desire as humans to make games more realistic, interactive and hopefully more fun. Figuring out this gaming tech is important for more than just gaming si… Read more Gaming Tech In 2018

Introducing GitHub Premium Plus! GitHub prides itself on the level of support that they offer their community, no matter if you are with a team or working independently. To continue to offer this support and recognize that some people and teams want a … Read more Whats New At GitHub: Premium Plus

What Are Landing Pages Landing pages are the gateway that links your online users to your unique content, converting these visitors into leads. A landing page typically has several components: Information about the content you’re offering A form to col… Read more How to Use Hubspot Landing Pages

This post wraps up our three-series posts about Women Leading Tech, showcasing the major financial, management, and technological contributions they have made to a mostly male-dominated industry. 729 Solutions wants to see this industry become even mor… Read more The Women Leading Tech 3

If you want to see the complete history of a ticket in Zendesk, start by looking at the ticket events. Ticket events show every single update or change made to the ticket, including when properties are added, changed, or removed, and whether those chan… Read more Reviewing Ticket History In Zendesk

From time to time we come across a website that seems to crash at every turn. Recently we worked with a company that was experiencing exactly this problem over and over again. From a user perspective, their site ran extremely slow, with pages taking ov… Read more AWS Case Study

The GitHub blog offers a lot of useful information for Git users and developers in general. Here are a few posts from the last couple of months that we found interesting and thought others might like to check out. Show your projects in motion with anim… Read more GitHub Blog Posts That Are Worth A Closer Look

This post is a continuation of the first Women in Tech post we did in August, which showcases women leading in tech and business and the achievements they have made. Susan Wojcicki – CEO, YouTube Read about Susan She attended Harvard and UCLA and… Read more The Women Leading Tech 2

It’s easier these days to access renewable energy resources than ever before. The cost of installing solar panels on your home or business has become much more financially feasible for more people. Looking back to 2017, for those using solar energy at … Read more Using Solar Energy at Home

What Are Pillar Pages? A pillar page is a resource page that pulls together information, resources, and posts into a single and comprehensive location. Pillar pages are typically organized by topic and then further broken down into smaller subtopics. P… Read more Pillar Content and Topic Clusters

Zendesk has recently added a new feature to their enterprise-level called Skills-Based Routing. This routing system is yet another way Zendesk aims to streamline your team’s workflow and your clients’ experience with customer service. Routing lets you … Read more Zendesk Skills Based Routing

The Constant Contact API, managed by TIBCO’s Mashery, will no longer support TLS v1.0 or v1.1 when establishing secure connections. Because of changes made to meet new regulations set by  PCI (The Payment Card Industry Data Security Standard) TIBC… Read more Constant Contact API is Making Some Changes

Sometimes you get multiple tickets about the same issue, from the same end-user, in short succession. For cases like this, we recommend merging tickets in Zendesk to make sure you only answer an end-user once and avoid doing lots of repeat work. The pr… Read more Merging Tickets in Zendesk