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My Website Isn’t Bringing In Organic Traffic.  Now What? Here’s the scenario – You’ve spent a lot of time building a beautiful new website, started a blog, and expanded your social media efforts – but now you are frustrated because you… Continue reading How To Use HubSpot for SEO

Ask and you shall receive! Are you a Zendesk admin looking for ways to better understand how to improve customer interactions for both your clients and your team of agents? A common problem we have seen when doing Zendesk Efficiency Reports is the need… Continue reading Your Customer Service Experience Gets Better with Zendesk Explore

The Harvest time tracking app solves operations worst problem As the VP of Operations of a technology consulting firm you are always looking for ways to increase efficiency and make sure that your clients are as happy as possible. After years of workin… Continue reading One Solution for all your Time Tracking and Billing Problems

Is your team making the most of New Relic? Suited Connector operates several websites designed to educate consumers about important financial information. They take the confusing, overwhelming, and intimidating experience of finding the right loan lend… Continue reading Case Study: Suited Connector Gets a New Relic Efficiency Review

I wrote this article because, as a New Relic Partner, we have many customers coming to us with slow applications, environment issues, and other performance issues that we are asked to diagnose and fix. But, I began to notice a pattern, unrealistic expe… Continue reading No Silver Bullet: Creating an Experimental Devops Culture

Are you getting what you need from your Zendesk surveys? Every business wants to learn from their customers. Getting the right feedback from your client base can be invaluable when building and keeping their trust long term. Even when you are using a t… Continue reading Zendesk Gets Even Better with Custom Surveys

Use Agent Time Wisely Many companies using Zendesk to support their customer service offerings are looking for ways to increase efficiency throughout their instance. How can we make it easier for agents to focus on the most unique and uncommon tickets?… Continue reading Implementing Practical AI for your Support Team

Intercept X – Now with Endpoint Detection and Response (EDR) Earlier this fall Sophos announced that they were adding Endpoint Detection and Response (EDR) to their Intercept X Advanced tool, which uses AI to create strong end-to-end endpoint pro… Continue reading Sophos Announces Endpoint Detection and Response

Note: “Raster” images are also often referred to as “Bitmap” images. For the sake of this article, I’ll stick to calling them “Raster” files/images, but they’re often interchangeable. FORGIVE US FOR FORGETTING Graphic designers often forget that … Continue reading VECTOR VS. RASTER IMAGES

You’re ready to get your day started and you step outside only to be enveloped by a cloudy, grey sky. Maybe you sigh and drag your feet a bit, but you know you must carry on with your day. Your list of errands feels endless and each task seems more tir… Continue reading Using Color In UX Design Can Influence How Your Users Feel

If you are looking to improve your home web security, Sophos Home offers great security protections of their business tools for individuals and families, meaning you can get the same real-time protection from the latest ransomware, malicious software, … Continue reading Looking to Beef Up Your Home Web Security?

Visual Studio and Git? You probably already know that GitHub integrates with many different services, but we want to just gently nudge you towards a new and super helpful one. The GitHub and Microsoft Visual Studio Integration is a super useful integra… Continue reading Bring your visuals and your code together seamlessly – try the Visual Studio/ Git integration

Team building is as important as proper training or regular meetings might be to the health and growth of a company. It’s meant to help your team get to know one another, learn to thrive in new environments and encounter new skills to bring back to the… Continue reading Team Building is Key: 729 Solutions Takes On An Escape Room

Quick Case Study: Configuring New Relic to support HealthBridge Financial Tools like New Relic are often purchased with a specific need in mind, but often clients do not understand all the potential that a tool has to offer. 729 Solutions helps our cli… Continue reading Is your team using New Relic capabilities to their fullest?

Are you looking for a live chat service that will help streamline your customer service offerings? If you are already using Zendesk for your other customer service needs then adding Chat is one of the best ways that you can achieve a more efficient Zen… Continue reading Zendesk Chat Leads In Live Chat Services

We get to work with many amazing Bay Area companies and sometimes they enjoy working with us so much they write about us! Check out this blog post from Pivotal Tracker whom we have the pleasure to work with. Pivotal Tracker Here at 729 Solutions we dee… Continue reading 729 Solutions In The News: Pivotal Tracker praises 729 Solutions!

Give your friends and family something unique and fun this year for the holidays. There is literally a fun tech gadget for everyone in your life! Here are a few suggestions for last minute stocking stuffers: Amazon Introduces Its Newest Fire Stick The … Continue reading Fun Tech Stocking Stuffers For 2018!

Kubernetes on AWS Is your team looking for a solution to orchestrating a multi-cloud operating system? Kubernetes on AWS might be the solution you are looking for. Kubernetes is an open-source container management and orchestration tool that uses AWS a… Continue reading Using Kubernetes on AWS

MSPs know that online security is mission-critical; but how do you know what security solutions your customers need as hosting evolves and make sure they are protected as they move to cloud hosting. At 729 we evaluate software products every day. As a … Continue reading Online Security for Managed Service Providers

The world of hosting has flown off the ground and into the cloud. This can be a challenging transition for some businesses who are reluctant to leave a system they feel familiar with. Training your staff takes time and becoming an expert in new tools i… Continue reading How to Move Your Clients to the Cloud as an MSP